Privacy Policy

Last updated: 22/01/26

1. Introduction

Welcome to SA Quilters Guild.

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or use our website https://www.saquilters.org.au.

2. What Personal Information We Collect

We may collect personal information including, but not limited to:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party providers – we do not store full payment details)

  • Information you submit via contact forms, orders, or account registrations

  • IP address, browser type, and usage data

3. How We Collect Personal Information

We collect personal information when you:

  • Visit our website

  • Place an order or make an enquiry

  • Subscribe to a mailing list or newsletter

  • Contact us via email, phone, or contact forms

  • Interact with our website through cookies or analytics tools

4. Why We Collect Your Information

We collect and use personal information to:

  • Provide and deliver our products or services

  • Process orders and payments

  • Communicate with you (including support and enquiries)

  • Improve our website, services, and customer experience

  • Meet legal and regulatory obligations

  • Send marketing communications (where consent has been given)

5. Disclosure of Personal Information

We may disclose your personal information to:

  • Service providers (e.g. payment processors, shipping companies, website hosting providers)

  • Professional advisers (e.g. accountants, legal advisers)

  • Government authorities where required by law

We take reasonable steps to ensure third parties handle your information securely and in accordance with privacy laws.

6. Overseas Disclosure

Some third-party services we use (such as website hosting, email platforms, or analytics tools) may store data outside Australia.

Where personal information is disclosed overseas, we take reasonable steps to ensure it is protected in line with Australian privacy standards.

7. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyse website traffic and usage patterns

  • Enhance user experience

You can disable cookies through your browser settings, though this may affect how the website functions.

8. Security of Personal Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure, including:

  • Secure servers and hosting environments

  • Restricted access to personal data

  • Use of reputable third-party platforms

9. Accessing and Correcting Your Information

You may request access to the personal information we hold about you, or request corrections if you believe it is inaccurate, incomplete, or out of date.

To do so, please contact us using the details below.

10. Marketing Communications

If you receive marketing emails from us, you may opt out at any time by:

  • Clicking the “unsubscribe” link in our emails, or

  • Contacting us directly

11. Complaints

If you believe we have breached your privacy rights, please contact us first so we can attempt to resolve the issue.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at:
https://www.oaic.gov.au

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.